The largest health benefits administrator in India, Medi Assist Healthcare Services, mostly caters to insurance companies. However, it serves as a middleman between the following parties: (a) the insured and general and health insurance companies; (b) healthcare providers, such as hospitals, and insurance companies; and (c) the government and those who benefit from public health programs.

By the end of FY 2023, Medi Assist has successfully handled INR 14,574.65 crore in health insurance premiums for both group and retail policies. This represented a significant increase from its FY 2021 ending figure of INR 7,918.49 crore, which showed as a CAGR of 35.67%. Remarkably, as of March 31, 2023, the organization works with 36 insurance companies, covering the Indian and international insurance markets.

The company manages premiums for retail and group programs and is the largest health benefits administrator in India. Its primary goal is to effectively manage employees’ insurance needs, and it currently serves over 9,500 group accounts in various industries.

With time, Medi Assist created a vast network of healthcare providers throughout all of India. As of March 31, 2023, this network included 14,301 hospitals dispersed over 967 cities and towns throughout 32 states and union territories. In FY 2023, the business assisted in the resolution of 5.27 million claims, which were divided into 2.44 million claims pertaining to in-patient care and 2.83 million claims pertaining to domiciliary or outpatient care.