Niva Bupa Health Insurance stands as one of India’s largest and rapidly expanding health insurance providers. Its diverse range of health insurance plans and services support customers in navigating their healthcare needs through its robust health ecosystem, available via the ‘Niva Bupa Health’ mobile app and website.

As of March 31, 2024, the company had 14.73 million active policyholders. Its primary focus is the retail health market, with 68.47% of the total gross written premium (GWP) in FY 2024 coming from retail health products. Niva Bupa distributes its products directly to consumers, with 13.07% of its business driven by direct sales. Additionally, it has a well-balanced distribution network, with contributions from corporate agents (banks and others) at 27.25%, individual agents at 32.07%, and brokers at 27.04% in terms of gross direct premium income (GDPI) for FY 2024.

To support its operations, the company has established 210 branches across 22 states and 4 union territories in India. As of March 31, 2024, Niva Bupa employed 7,868 full-time staff, working through direct sales and intermediated distribution channels involving individual agents.